Contact Centres

 

Contact Centres

Contact Centre Outsourcing Excellence 

Utilise our Brisbane based, industry leading contact centre team to expertly guide your customers through every stage of their journey. From a warm welcome and quick and easy technical resolutions, through to expert guidance of complex issues. We’ll turn your customers into raving fans while allowing you to focus on what you do best.

With services ranging from inbound customer service through to outbound upselling and cross-selling our team are standing by ready to add value to your brand. Contact us today to learn more.

 

2SG Contact Centres 

Reduced Costs 2SG Contact Centre

Reduce Costs
You’ll benefit from lower overheads and streamlined operations by leveraging against our Contact Centres. Contact us today to discuss the pricing model that best suits your needs. 

2SG Contact Centre

Leading Technology
Today’s consumers expect prompt, easily accessed support channels. Your customers will enjoy full access to multi-channel support delivered using the latest customer management tools. 

2SG Contact Centre

Grow Your Business
Through upselling and cross-selling services to your existing database, you’ll benefit from reduced losses and increased revenue. Call us today to discuss your requirements.  

Reduced Costs 2SG Contact Centre

Drive Customer Engagement & Advocacy
Your customers' satisfaction is at the heart of everything we do. We believe in controlling the customer experience and delivering excellent ongoing service to drive engagement and advocacy. 

2SG Contact Centre

Expert Guidance
We live and breathe the customer experience. Leave your service requirements to us while you focus on growing your business. 

2SG Contact Centre

Flexibilty to Grow
Scale up and down as your business requirements demand through our modular service offerings. No need to pay for services you don't need.